All our plans include site credits. The credits are used to make small changes to your website. Support credits cannot be carried over from one month to the next so you must use all your site credits in a given month before they expire in that month.
Using Site Credits?
Any change requested for your Website costs a certain number of site credits (normally 1). The most common uses are updating pages, uploading images and minor changes to your website. Most updates are processed within 2 hours (during prime working hours 8am-5pm)
Can I Build A Website With Site Credits?
Site credits cannot be used for creating a new website. Please contact our team directly if you are looking to develop a new website.
Can I Buy Credits?
Well…kind of…If you run out of site credits in a given month and need to make more changes, the best course of action is to request a work order.
How Long Before A Work-Order Request Is Completed?
Change orders/service requests need to be sent to us via email to Webdev@webhostinglogistics.com normally changes are made in a little as 2 hours after you contact us with all the needed information during our normal operating hours of Monday-Friday 8AM to 5PM EST, excluding US national holidays.